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BusinessWeek ranks USAA

In BusinessWeek's 3/07 cover story, "Customer Service Champs," Amica Insurance was ranked #12 as one of the best customer service providers.

Roberts Business Group provides Amica with service, sales and coaching solutions to sustain top level performance.   Read more

OUR CUSTOMERS

Roberts Business Group has designed, developed and delivered solutions for a broad range of clients across the nation.

Some of our clients include:

Absolent
Amica Life Insurance
Amica Mutual Insurance
Arizona Media Credit Union
B2B CFO
Blue Cross/Blue Shield
Charles Schwab & Co.
Clarke American
Coastal Federal Credit Union
Desert Schools Credit Union
Farm Credit Services Southwest
First National Bank of Arizona
First National Bank of Nevada
GE Consumer Finance
Kimley-Horn Engineering
MacDill Federal Credit Union
National Bank of Arizona
New York Life/AARP
Pioneer Hi-Bred International
Rust-Oleum
TIAA-CREF
Vermeer Manufacturing
Wells Fargo
West Group Research
Western & Southern Financial
W. W. Williams

Ask yourself ...

What does it take for an organization to improve sales and service performance?


Why do some people produce significantly more than others?


How do managers get consistent results from their people?



  SUPERIOR PERFORMANCE

High achievers know that superior performance is a result of extraordinary behavior patterns. However, to adopt these patterns and sustain a behavior change, most people need an environment of support and accountability.

Roberts Business Group provides companies with structured solutions that create that environment, instill new behaviors, and cultivate a supportive culture. The end result... enhanced productivity, growth, and uncommon success!       Read an Overview


  OUR MISSION

Roberts Business Group was established to dramatically impact the performance and success of organizations by facilitating lasting behavior change within the lives of our clients. With over half a century of combined sales and management experience, our group maintains an uncompromising commitment to the principles of Personal Integrity and Valuing People.       Read about Our Values


ABOUT US

Larry Roberts and Derek Roberts are the principals of Roberts Business Group and bring over thirty-five years of management and coaching experience to their training and consulting clients. Together with their team of consultants and training professionals, their backgrounds range from financial services and technology to organizational development and manufacturing.

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