Roberts Business Group Proven Results

BusinessWeek ranks USAA

In BusinessWeek's March 2007 cover story rating the top 25 "Customer Service Champs," Amica Insurance was ranked #12 as one of the best customer service providers in the nation. For those who know this exceptional insurance provider, it is no surprise that they rank #1 in their industry and #12 across all industries. For years, this organization has consistently set the standard for insurance providers, but now they have also been recognized among the elite in all categories.

We are especially proud of this fact since our company, Roberts Business Group, has worked with Amica for many years to provide them with sales, service and coaching training.

We specialize in helping organizations develop a customer-needs focused culture that breeds lasting, loyal customer relationships. Our combination of coaching, training and accountability is the most effective way to create true behavior change and produce lasting success within an organization.

If your company is also striving to be a top tier provider, then we would like to help you get there. Please contact us to discuss your needs. We look forward to speaking with you soon.

Read the Articles in BusinessWeek:

The Customer Service Elite

Customer Service Champs

Special Report: Customer Service


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